Resort Policies

Your safety on the mountain is our highest priority at Snowbowl. Because there are some risks inherent to snowsports, we encourage you to educate yourself about the risks and to adhere to responsible skier/rider conduct. Snowbowl Mountain Patrol and Mountain Management enforce skier safety every day this season. They can also answer any questions about mountain safety policies.

Snowbowl safety program includes safety education, awareness, and enforcement. The program is built on “Your Responsibility Code”, the Arizona Ski Safety Act and the following Resort Policies.

  • Mountain Safety
  • Terrain Parks
  • Service Dog
  • Drones
  • Privacy

Arizona Snowbowl is committed to promoting skier and rider safety and has established the Winter Rules! and ParkSmart programs to encourage and enforce safe skiing and riding behavior. Under these programs, all skiers and riders must be responsible, treat each other with respect, be considerate, and know and comply with the Arizona Skier Safety Act, Your Responsibility Code, Arizona law, and the Park Smart program.

MOUNTAIN CODE OF CONDUCT

Arizona Snowbowl reserves the right to terminate skiing and riding privileges on a first offense of the Code of Conduct if it determines, in its sole discretion, that such action is appropriate. Especially egregious behavior could mean that an individual is banned from the slopes indefinitely. It is the individual’s responsibility to understand, and adhere to all rules, laws or regulations of the resort, city, county, and state.

The following will not be tolerated:

  • Fast and/or reckless skiing/riding.
  • Refusal to show and/or relinquish your pass to a mountain employee when requested.
  • Violent behavior, or abusive, foul or threatening language.
  • Skiing/riding in a closed area. It is your responsibility to know what trails or slopes are open and closed. Skiing/riding in a closed area is illegal and you may be prosecuted and fined.
  • Going over or under a rope or past another closure indicator is also illegal and you may be fined.
  • Riding a lift or skiing/riding while under the influence of alcohol or drugs.
  • Actions or behaviors that in our judgment may endanger your safety or the safety of others.
  • Violating the law, including the Arizona Skier Safety Act.

Drugs: Arizona Snowbowl operates under a special use permit issued by the Coconino National Forest. Drug use and possession is illegal on Federal property. We have a strict policy against substances at our resort and we ask that you please respect our policy.

Alcohol: Only designated Arizona Snowbowl outlets may allow for open containers on our decks, patios and base area. Alcohol is not allowed to be consumed in the lift line or on our lifts.

Know The Code—Your Responsibility Code

The National Ski Areas Association established “Your Responsibility Code” in 1966 as a code of ethics for all skiers on the mountain. The code reflects not only skier safety, but snowboarder and lift safety as well. Ultimately, safe skiing and snowboarding is each guest’s responsibility.

  1. Always stay in control and be able to stop or avoid objects.
  2. People ahead of you have the right of way.  It is your responsibility to avoid them.
  3. Do not stop where you obstruct the trail or are not visible from above.
  4. Whenever starting downhill or merging into a trail, yield to others.
  5. Always use devices to help prevent runaway equipment.
  6. Observe all posted signs and warnings. Keep off closed trails and out of closed areas.
  7. Prior to using any lift, you must know how to load, ride, and unload safely.

 

ARIZONA SKIER SAFETY ACT

The Arizona legislature established as a matter of law, that certain dangers and risks are inherent in the sport of skiing. Learn more about the bill on the Arizona Legislature website.

COLLISIONS

You must be in control and avoid the person downhill of your path.

Arizona Law requires that a skier involved in a collision with another skier that results in an injury shall not leave the vicinity of the collision before giving the skier’s name and current address to an employee of the ski area operator or a member of a paid or voluntary ski patrol. This does not prohibit a skier from leaving the scene of a collision to secure first aid for a person who is injured in the collision. If a skier leaves the scene of a collision to secure first aid, the skier shall leave the skier’s name and current address as required after securing the first aid.

Lift Safety: Under Arizona state law, you cannot board a lift unless you have the knowledge to negotiate or use the lift safely, or until you have asked for and received information sufficient to enable you to use the lift safely. You may not use a lift or any ski trail while under the influence of alcohol or drugs.

Slow Zones: Certain areas and trails at the Arizona Snowbowl, indicated on the trail map in red, are designated as SLOW ZONES. Please observe these posted slow areas by maintaining a speed no faster than the general flow of traffic. Space and speed are especially important in these areas. Fast and aggressive skiing will not be tolerated.

Slow Zones to Know:

  • Hart Prairie/Tenderfoot/Tinhorn/Bambi
  • Aspen Meadows
  • Southern Belle
  • Meadows and Stump Patch
  • Sundance
  • Lower Bowl
  • Log Jam
  • Wild Turkey
  • Round Up

Signage – For all Ability Levels

Various informational and caution signage is located throughout the ski area. Please read, understand and follow all rules and related signage. Skiers and riders should be advised that a green circle, blue square, or black diamond trail at Arizona Snowbowl is not necessarily the same as a green circle, blue square or black diamond trail at other resorts. The system is a relative rating of trails at each resort and does not compare trail difficulty between resorts. Skiers and riders should begin with the easiest terrain and then move up in difficulty as their ability permits. Some terrain may be closed due potential hazards. Please respect our signage and closures.

ELECTRONIC DEVICES

Arizona Snowbowl discourages the use of electronic devices (cell phones, music players or earphones) while skiing/riding, or loading or unloading lifts.

HELMET USAGE

Arizona Snowbowl highly recommends wearing helmets for skiing and riding. Skiers and snowboarders are encouraged to educate themselves on the benefits and limitations of helmet usage. The primary safety consideration and obligation under Your Responsibility Code is to ski and ride in a controlled and responsible manner. Helmets are available for purchase and rental at the Hart Prairie Lodge, and for purchase at the Agassiz Lodge. Arizona Snowbowl supports the National Ski Areas Association’s Lids on Kids initiative, which focuses on educating parents and children about the importance of helmet usage.

IN CASE OF INJURY

  • If someone is injured, remain calm, cross skis or place a snowboard securely in the snow above the accident.
  • Call Ski Patrol at 928-214-4005, or call 911.
  • Patrol will ask for the number of the phone from which you are calling and your location, age, sex/gender, event, and about the resources available to you.

CAUTION

Grooming equipment, snowmobiles, snowmaking equipment, and other vehicles may be encountered at any time.

While rare, both inside and outside of the posted ski area boundary, avalanches may occur at any time without warning. Become educated on how to reduce the risks through your own education, actions, and awareness.

The terrain parks at Arizona Snowbowl are a great place to take your skiing and snowboarding to the next level, but we always want to make sure our park riders are safe.

It is important to be mindful of your ability level and not take on anything too challenging. Our three parks are designed for skiers and riders to progressively learn how to handle different features.

Learn more about park safety at terrainparksafety.org.

Some resorts designate features as small, medium and large. Be aware these ratings are determined by size, not the degree of difficulty, and are relative only to that resort. Freestyle Terrain use, like all skiing and riding, exposes the user to the risk of serious injury. Prior to using freestyle terrain, it is the user’s responsibility to become familiar with all instructions and posted warnings and to follow Your Responsibility Code and PARK SMART.

The law* defines a Service Animal as any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.

NOT service animals are those animals whose sole purpose is to provide emotional support, well-being, comfort, or companionship or to serve a crime deterrent.

Individuals with disabilities are permitted to be accompanied by their service dog in all public areas of the Resort. However, in the interest of safety, service animals will not be allowed on chair lifts or in ski terrain, including tubing hills, or on any ride or attraction that is not equipped or designed for accessibility to service animals. If you require a service animal that is restricted from an area or activity, the Resort will make reasonable accommodations as long as requirements for safe operations are met. Guests will be asked to provide the Resort with a minimum of 72 hours advance notice regarding accommodations needed for service animals.

The Resort will not discriminate against individuals with disabilities who use service animals if the task or work performed by the service animal are directly related to the individual’s disability.  All service dogs must meet current ADA guidelines to include, but not be limited to: remaining under the direct control of the user at all times; be house broken; and be trained and utilized for a specific disability approved by ADA regulations. A service animal shall have a harness, leash, or other tether, unless either the handler is unable because of a disability to use a harness, leash, or other tether, or the use of a harness, leash, or other tether would interfere with the service animal’s safe, effective performance of work or tasks, in which case the service animal must be otherwise under the handler’s control (e.g., voice control, signals, or other effective means).

Where it is not obvious that a dog is a service dog, Authorized personnel may inquire as to the following: 1) if the animal is required because of a disability and (2) what work or task the animal has been trained to perform.

Authorized personnel will request that a service dog be removed from the premises if: (1) The animal is out of control and the animal’s handler does not take immediate effective action to control it; or (2) The animal is not housebroken. If the service animal is removed, the Resort will make all reasonable efforts to accommodate the individual with a disability despite the absence of the service dog.

The Ski and Ride School offers as specialized adaptive skiing/snowboarding program. Professionally trained instructors work with a range of disabilities. Due to the specialty of this program, a reservation is strictly required at least two weeks prior to your visit. For more information please contact us at [email protected]

It is the Resort’s objective, for everyone to have a safe and enjoyable time while visiting the ski area.
* 28 C.F.R. Part 35.136 which also applies under 42 U.S.C. section794

Request for and the use of drones or unmanned aircraft systems (UAS) at the ski area are increasing.  Drone use can broadly be categorized as three uses, General Public Use; Commercial and Media Use; and Resort Use.

Public Use of drones is prohibited within the Ski Area Special Use Permit Area.  Areas with reoccurring public use of drones will be signed informing visitors of the restriction.  Those caught breaking the rules may have their drones confiscated, their skiing privileges suspended or could even be fined. 

Commercial or Media Use not operated by the ski area will be coordinated by the ski area.  All approved flights are to be used at the operators own risk while adhering to all FAA Part 107 rules and regulations for UAS operations. Notification to the Forest Interagency Aviation Officer at least 24 hours prior to UAS operations is required to help de-conflict airspace with fire aircraft and other forest aviation assets.  UAS operator will notify the Forest Aviation Officer when flights are complete. Commercial Filming by drone may require a separate special use filming and photography permit and will be coordinated by the Forest Service Special Use Administrator.

Ski Area or Resort Use may be utilized for in-house documentation of construction projects, slope conditions, and a variety of marketing needs.  Arizona Snowbowl will provide a copy of FAA certifications (remote pilot license), UAS license/registration, and any other documentation adhering to all FAA Part 107 rules and regulations to the Forest Aviation Officer and Permit Administrator.

The following criteria must be agreed upon prior to UAS flights:

  1. No launching or recovering of UAS in Wilderness areas
  2. No launching or recovering of UAS within 100 meters (328 feet) from wildlife
  3. No UAS operations near any active wildfires on the forests/park
  4. No UAS operations inside Temporary Flight Restrictions (TFRs) or within 5 nautical miles without approval from the Forest Aviation Officer
  5. Do not approach animals or birds with the UAS
  6. Any wildlife incursions (in the air or on the ground) will be reported to the forest immediately
  7. Obey all privacy laws

Snowbowl.ski, including arizonasnowbowl.com, and any and all other website domains owned by Arizona Snowbowl, is committed to protecting the personal privacy of visitors and guests using its Internet site.


Coverage

This privacy policy applies to the snowbowl.ski (including arizonasnowbowl.com and any and all other website domains owned by Arizona Snowbowl) web site(s), hereinafter referred to as The Site.

Definitions of Types of Information

Personally identifiable information is information or other data that may specifically identify an individual user. In order for you to access certain services and to purchase services that we offer via the Site(s), we require you to provide us with such Personal Information. Personal Information may include: (i) Contact Data (such as your name, mailing and e-mail addresses); (ii) Financial Data (such as your account or credit card number); and (iii) Demographic Data (such as your zip code, age and income). If you communicate with us by e-mail or otherwise complete online forms, surveys or contest entries, any information provided in such communication may be collected as Personal Information. Traffic Data shall not be considered personally identifiable information or Personal Information.

Traffic Data is information on a user’s patterns of access and usage of the sites. We automatically track and collect the following information when you visit our Site, including your: (i) IP address; (ii) domain server; (iii) type of computer; and (iv) type of web browser. Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site.

Collection and Use of Personally Identifiable Information

Registration

A user may access The Site’s website functionality without transmitting any Personal Information. In order to access certain other functionality, The Site may request the user provide personally identifiable information. At no time is the user under any obligation to provide Personal Information.
If the user does not wish to access such functionality, the user should not transmit the personally identifiable information.


Sharing Personally Identifiable Information with Third Parties

In order to optimize and improve the online experience for our guests, we may share your Personal Information with carefully selected companies with whom we have relationships. However, we will not share your personally identifiable information unless you have given us your consent to do so.  If you have previously opted-in, but now wish to remove yourself from these mailing lists, you may opt-out of receiving emails from Arizona Snowbowl. We will modify your preference accordingly. Our partners who receive information from us have the right to use the data we provide them (sometimes, in connection with other information they may have gathered about you).

In certain special cases, we may disclose your personally identifiable information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you, or otherwise injuring or interfering with The Site rights, property or operations, or anyone else who could be harmed by such activities. We may also disclose your personally identifiable information when we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case, administrative investigation or investigation conducted by Arizona Snowbowl. We shall have no obligation to inform you of our compliance with the law, including without limitation a response to a law enforcement request or a valid subpoena.


Traffic Data

When you use our site, we collect Traffic Data, even if you have not registered with The Site. We use this information to personalize your experience our website and generally to improve our services. We share this Traffic Data with selected corporate partners.


Cookies

A “cookie” is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies do not damage your system or impair its functioning in any way. We use cookies to help us provide customizable services and to allow you to sign-in to our site. Cookies may also be used by The Site partners on co-branded Web pages, as explained below in “third party relationships,” so please be aware of this as you visit these Web pages. You can choose whether to accept cookies or not by changing the settings of your browser.
You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features will not work as intended.


Children/Family Filter

The Site is concerned about protecting the safety of the children who use our site. The Site is directed to a broad, general audience – complying with the terms of the Children’s Online Privacy Protection Act. As such, we will not knowingly collect personally identifiable information on users under the age of 13, without the consent of a parent to do so. Parents have the ability to control what, if any, Personal Information about their child may be disclosed to third parties, by regulating the actions and behavior of their children using the internet.


IP Addresses

An Internet protocol (IP) address is a set of numbers that is automatically assigned to your computer whenever you log on to your internet service provider or through your company’s local area network (LAN) or wide area network (WAN). Web servers – the powerful computers that provide web pages for viewing – automatically identify your computer by the IP address assigned to it during your session online.

The Site may collect IP addresses for purposes of system administration, to report user Traffic Data to our corporate partners (as explained above), and to audit the use of our site. We do not ordinarily link a user’s IP address to the Personal Information of that user, which means each user’s session will be logged, but the user remains anonymous to us. However, we can and will use IP addresses to identify users of our site when we feel it is necessary to enforce compliance with our site’s Terms and Conditions of Use or terms of service, or to protect our service, site, or other users.
Under certain circumstances, IP addresses and/or domain names may be linked to personally identifiable information, when said information is stored in databases managed by Internet registrars or registries such as Network Solutions.


Third-Party Relationships

In order to optimize your experience on our sites, The Site maintains relationships with many corporate partners and service providers throughout the world. If you have any questions about whether certain information, content or services pertain to us, or are provided by one of our partners, please contact us at [email protected].

Whenever you provide registration information on certain Web pages or for certain services provided in conjunction with third party partners, we want to be clear that some data you provide is shared with partners. You should make every effort to read the privacy policies provided by or in association with such third parties, and make an informed decision on your own whether or not to continue utilizing the services based upon the privacy policies posted on these Web pages, at your own discretion. However, we will make every effort to ensure that you have the ability to opt-out of the sharing of such data with partners.

Arizona Snowbowl carefully evaluates all parties that are authorized to use its brands and/or logos, and believes that all such sites have adopted acceptable privacy policies. Again, you should read these third party privacy policies, and make an informed decision on your own as to whether or not to continue based upon these sites’ privacy practices, at your own discretion. No third-party sites are covered by this Privacy Policy.

If you feel that a site using Arizona Snowbowl’s brands and/or logos has not posted an acceptable privacy policy, or is not following the privacy policy it has posted, please send us an email at [email protected]. If appropriate, we may forward complaints to the appropriate third parties and help you follow up to ensure that your concerns are adequately handled. Of course, if any of these third party companies does not have a privacy policy that is acceptable to you, you should refrain from providing information until your concerns have been satisfactorily addressed.

Security

The Site operates secure data networks protected by industry standard firewall, encryption and password protection. The Site has security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur; we make every reasonable effort to prevent such unfortunate occurrences.

Contact Us

If you have questions about this privacy policy or the practices of this site, please contact:

(928) 779-1951
www.snowbowl.ski
[email protected]

The Site reserves the right to change this Privacy Policy at any time. All changes will be posted to this page, and we will use commercially reasonable efforts to notify you of any significant changes to this privacy policy. However, it is your responsibility to check this site for any such updates as you will be bound by them should you choose to visit our site(s).