We’re committed to assisting you as quickly as possible. For the fastest response, please email us at [email protected]
Our guest services staff is available Monday – Friday at the Hart Prairie Lodge from 9AM – 4PM.
Frequently Asked Questions
Q: How can I change my tickets?
Q: Is there a time limit on when I can change my tickets or rentals?
Q: How much does it cost to change my tickets or rentals?
Q: Is there a limit to how many times I change my tickets or rentals?
Q: Can I share my credit with a friend or another family member?
Q: If I purchased a lift ticket, can I use that credit for something else?
Q: Can I apply my credit to a future season?
Q: Where can I get answers for questions not on this list?
Q: Can I use my existing Snowbowl Card for the 2021/2022 season?
Have questions about season passes? Check out our season pass FAQs here.